What Is the Current Promotion to Cuba?
TOP-UP x12 + UNLIMITED DATA
From April 16 to April 23, 2025, contacts who receive a top-up between 500 CUP and 1250 CUP will have their recharge amount multiplied by twelve in their main balance. This balance will retain the established validity period (330 days) from the date of the last received top-up. They will also enjoy Unlimited Data from 12:00 a.m. to 7:00 a.m., valid for 30 days.
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Product: Recargas
Operator: Etecsa
Terms and Conditions:
- Customers who receive a top-up between 500 CUP and 1250 CUP from April 16 to April 23, 2025, will have their recharge amount multiplied by twelve in their main balance. This balance will retain the established validity period (330 days) from the date of the last received top-up. They will also enjoy Unlimited Data from 12:00 a.m. to 7:00 a.m., valid for 30 days.
- This promotion will be valid from 12:01 a.m. (Cuba time) on April 16 until 11:59 p.m. (Cuba time) on April 23.
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The priority for data deduction in this promotion is established as follows:
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Unlimited Data from 12:00 a.m. to 7:00 a.m. (as long as the customer has this resource). Outside of this time frame, the applicable deductions will be applied in the following order:
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Daily Data Bundle
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Messaging Bundle
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Data Bonus (national)
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Data Bonus (international, LTE)
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Data Bonus (international, all networks)
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Balance Bonus (according to the current rate)
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Combined Plans (international, LTE)
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Combined Plans (international, all networks data)
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LTE Data Packages
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Combined Plans (all networks data)
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Main balance (pay-per-use according to the current rate)
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- The deduction is carried out in a way that ensures there are no interruptions to the service.
- With the main balance, the customer will be able to perform all the usual actions: send messages, make national and international calls, purchase bundles, packages, and plans, transfer balance, and activate the Amigo plan.
- Customers who top up during the promotional period and have active resources from combined plans (national and/or international), LTE packages, and/or international data bonuses at the time the top-up is applied, will NOT have their expiration date extended.
- With this promotion, active SMS and MIN bonuses or plans do NOT extend the validity period.
- After making an international top-up starting from the minimum amount established (500 CUP), the mobile line will have 330 days of validity. Before this period ends, a top-up must be made to keep the service active. Additionally, 30 extra days will be granted before the service is disabled.
- You can make multiple top-ups during the promotional period, as long as you do not exceed the maximum main balance amount. Main account: Maximum Limit: 500,000 CUP
- The user in Cuba receives an SMS notifying them that their account has been topped up. However, it is important to remember that notification SMS have an expiration time, and in order to receive them, the mobile must be active and in an area with adequate coverage. Customers can also check their balance by dialing 222266#, free of charge.
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The balance inquiry is free of charge for the customer and can be made by dialing *222#.