What Is the Current Promotion to Cuba?

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Multiply your recharge by 12

From November 25th to 30th 2024, for customers who recharge amounts ranging from 500 CUP to 1250 CUP, the recipient amount will multiply by twelve in the main balance. The main balance maintains the established validity period (330 days) from the recharge date. 

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Product: Recargas

Operator: Etecsa

Terms and Conditions: 

  • Customers who receive a 500 CUP recharge will receive 6000 CUP in their main balance, which will maintain the established validity period (330 days) from the recharge date. 
  • This promotion will be valid from 00:01 on November 25, Cuba time, until 23:59 on
    November 30, 2024, Cuba time.
  • If a customer makes multiple recharges during the promotional period, the money in the
    main balance will accumulate
  • If the customer has valid bonuses for MIN and/or SMS, the validity date for these will not
    be extended. 
  • Customers who recharge during the promotional period and have resources from
    combined plans (national and/or international), LTE packages, and/or international data
    bonuses valid at the time of recharge, will NOT have the expiration date extended for these
    resources
  • If you have valid SMS or MIN bonuses or plan this promotion, WILL NOT extend their
    validity.
  • For customers who participate in this offer, a priority for data discount is automatically
    set as follows:
    • Unlimited data from 12:00 AM to 7:00 AM. Outside of these hours, the established
      discounts will apply, provided the customer has this resource.
    • Daily Bundle
    • Messaging Bundle
    • National LTE Data Bonus
    • International All Network Data Bonus
    • International Data Bonus (all networks)
    • Balance Bonus (according to the current rate)
    • Combined plans (International LTE)
    • Combined plans (International Data for all networks)
    • LTE Data packages
    • Active combined plans for all networks data.
    • Main balance (according to the current rate)
    • The discount is applied to ensure no service interruption.
  • The consultation for bonuses is free of charge for the customer and can be done through
    *222*266#
  • Customers who recharge during the promotional period and have valid resources from
    combined plans (national and/or international) and LTE packages will NOT have the
    expiration date extended for these resources.
  •  Active data bonuses (GB), unlimited data, free WhatsApp, SMS, and/or MIN will keep
    their expiration dates, meaning these resources will NOT have their validity extended.
  • A customer can receive multiple recharges during the promotional period, which will
    cause their main balance to accumulate.
  • Users will not have a limit on recharges during the promotional period, as long as their
    main balance does not exceed the maximum allowed amount: 
No. Parameter Maximum Limit
1 Main account 500,000 CUP
  • After a recharge during the promotion, the user will receive a notification about their
    main balance status. Main balance inquiries can be made through *222# and are free of
    charge.
  • The user in Cuba will receive an SMS notifying them that their account has been recharged. It's important to remember that notification messages have a validity period and to receive them, the mobile must be active and in a location with proper coverage.
  • Checking the bonuses is also free of charge and can be done by dialing 222266#, or 222BON#.
  • If the customer has not used up their bonus and the expiration date is near, they will receive an SMS alerting them of the approaching expiration. To receive this alert, the mobile must be active and in a location with proper coverage.
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