How to find your account number and PIN for porting your number to Rebtel Wireless

If you're new to Rebtel Wireless and want to keep your current phone number, the process of transferring (or “porting”) your number from your previous carrier is straightforward. However, to ensure a smooth transition, you’ll need two key pieces of information: your Account Number and PIN from your current carrier. Here’s a step-by-step guide on what you need to do and how to find these details based on your carrier.

Why You Need an Account Number and PIN

Your Account Number and PIN are used to verify your identity with your current carrier and authorize the porting of your number to Rebtel Wireless. Each carrier uses different methods for accessing these details, so following the correct steps will help prevent delays or errors during the transfer process.

Important Tips Before You Begin

1. Ensure Billing Information Matches: Make sure that the billing information you provide to Rebtel matches exactly with what’s on file with your current carrier. Mismatched details can lead to delays or a rejected port request.

2. Confirm Your Number is U.S.-Based: Only U.S.-based numbers are eligible for Rebtel Wireless. International numbers may encounter issues during the porting process.

Finding Your Account Number and PIN by Carrier

Below are instructions for retrieving your Account Number and PIN from major U.S. carriers, as well as several popular smaller carriers.

Major U.S. Carriers

1. AT&T (Postpaid)

   • Account Number: Available on your bill or in your online account.
   • PIN: Usually the last 4 digits of your phone number. For assistance, call AT&T at +1 (800) 331-0500.

2. AT&T (Prepaid)

   • Account Number: Call the AT&T Porting Department at +1 (888) 898-7685 to retrieve it.
   • PIN: The 4-digit code set when you opened the account. Contact customer service at +1 (800) 901-9878 if unsure.

3. Verizon (Postpaid)

   • Account Number: Found on your bill or in your online account.
   • PIN: Dial #PORT from your Verizon phone to generate a Transfer PIN, or find it in the My Verizon app.

4. Verizon (Prepaid)

   • Account Number: Call Verizon customer service at +1 (888) 294-6804.
   • PIN: Typically the last 4 digits of your phone number. Confirm with Verizon if needed.

5. T-Mobile (Postpaid)

   • Account Number: Available on your bill or in your online account.
   • PIN: Contact T-Mobile support at +1 (877) 453-1304 if you don’t remember it.

6. T-Mobile (Prepaid)

   • Account Number: Your 11-digit phone number, beginning with "1."
   • PIN: The 4-digit PIN set during account creation. Call 611 from your T-Mobile phone for assistance.

7. Sprint (Postpaid and Prepaid)

   • Account Number: Found on your bill or in your online account.
   • PIN: Your 4-digit customer service PIN. Contact Sprint at +1 (888) 211-4727 if unsure.

8. Boost Mobile

   • Account Number: Call Boost support at +1 (866) 402-7366, then press option #4, followed by “0” for assistance.
   • PIN: The 4-digit code you use to log into your Boost account.

9. Cricket Wireless

   • Account Number: Available in your online account or by calling +1 (800) 274-2538.
   • PIN: The 4-digit Authorization ID set during account setup.

10. Metro by T-Mobile

    • Account Number: Find it in your online account at Metro’s website or by calling +1 (888) 863-8768.
    • PIN: Generally your 8-digit birth date, or the PIN you set. Contact support if needed.

Smaller and Regional Carriers

11. Google Fi

    • Account Number: Available in your Google Fi account under “Manage Plan.”
    • PIN: Find it by selecting “Transfer Your Number” under “Manage Plan.”

12. Straight Talk Wireless

    • Account Number: Last 15 digits of your SIM card or IMEI number.
    • PIN: Set in your online account profile; call +1 (877) 430-2355 for help if needed.

13. Consumer Cellular

    • Account Number: Available on your bill or by calling +1 (888) 345-5509.
    • PIN: Typically the last 4 digits of your SSN, or call customer service to confirm.

14. Xfinity Mobile

    • Account Number: Found on your bill or in your online account.
    • PIN: Obtain by signing in to your Xfinity Mobile account and following the “Transfer your number” instructions.

15. Mint Mobile

    • Account Number: Call +1 (800) 683-7392 or check your online Mint Mobile account.
    • PIN: Set during signup; contact customer service if needed.

16. Simple Mobile

    • Account Number: The last 15 digits of your SIM card.
    • PIN: The last 4 digits of your SIM card number or your set PIN.

17. US Mobile

    • Account Number & PIN: Contact US Mobile support via chat or call for assistance.

18. Republic Wireless

    • Account Number: Available in your online account.
    • PIN: Set during signup; check your account or contact support if forgotten.

19. Tracfone Wireless

    • Account Number: Last 15 digits of your SIM card or IMEI.
    • PIN: Set in your account or call +1 (800) 867-7183 for help.

20. Ultra Mobile

    • Account Number: Found in your online account.
    • PIN: The last 4 digits of your phone number or the PIN you set during signup.

21. Visible

    • Account Number & PIN: Contact Visible support via chat or text at 99370 to retrieve both.

General Tips for All Carriers

• Check Your Online Account: Most carriers provide account numbers and PIN information within your online account dashboard.
• Contact Customer Service: If the information isn’t easily accessible, contact your carrier’s customer service for assistance. They can guide you through retrieving your account number and resetting or confirming your PIN.